Elevare (the “Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://weelevare.com, contact us, use our services, or otherwise interact with us through phone, text, or email. By using our website or services, you agree to the practices described in this Policy.

This website and our services are intended for business-to-business use.

1) Information we collect

Information you provide

We may collect information you choose to share with us, such as:

• Name
• Company name and business contact details (email address, phone number, mailing address)
• Messages and inquiry details you submit through forms, email, or other communications
• Identification documents or numbers (when legally required)
• Financial information (for example, bank account details or transaction history, when relevant to your request)

Information collected automatically

When you visit our website, we may collect certain information automatically, such as:

• Browser type and version
• Device type, operating system, and IP address
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

2) How we use information

We may use information to:

• Provide, operate, and improve our services
• Process transactions and verify identity when needed
• Respond to inquiries and provide customer support
• Send important updates, notices, and service-related messages
• Send SMS or MMS messages with alerts, updates, or promotional content (with your consent)
• Support phone communications, including call logs and voicemail (if enabled)
• Comply with legal and regulatory requirements

3) How we share information

We do not sell your personal information.

We may share information only in the following situations:

• With service providers and business partners who help us operate our business (with your consent when required)
• To comply with laws, regulations, legal requests, or government investigations
• To protect our rights, safety, and property, or that of our clients and partners
• As part of a business transfer such as a merger, acquisition, or restructuring

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text message opt-in data will never be shared with any third party.

4) SMS and MMS communications

By providing your mobile number, you consent to receive SMS or MMS messages from Elevare, including account updates, alerts, and promotional content.

• Message and data rates may apply.
• Message frequency may vary.
• You may opt out at any time by replying STOP.
• Reply HELP for assistance.
• Consent to receive SMS messages is not required as a condition of using our services.
• Mobile information is never shared with third parties for marketing purposes.

5) Phone and communication systems

Elevare uses industry-standard telecommunication systems to manage incoming and outgoing calls, voicemail, and SMS or MMS messaging. This may include secure third-party providers such as VoIP services, cloud-based phone systems, or business communication platforms.

• Call recordings, if enabled, are stored securely and retained only as long as necessary for business or legal purposes.
• Metadata such as call logs, timestamps, and voicemail details may be stored for operational and compliance needs.
• You may request access to or deletion of call recordings or message logs, subject to legal and regulatory requirements.
• We prohibit abusive dialing behavior, unlawful communications, or misuse of communication features.

6) Data security

We use industry-standard safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7) Your rights and choices

Depending on your location, you may have the right to:

• Access and obtain a copy of your personal data
• Request correction or deletion of your data
• Restrict or object to how your data is processed
• Withdraw consent where processing is based on consent

To make a request, email support@weelevare.com

8) Cookies and tracking technologies

We use cookies and similar technologies to improve your browsing experience, analyze website performance, and measure the effectiveness of our content. You may manage or disable cookies through your browser settings.

9) Third-party links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

10) Data retention

We retain information only for as long as necessary to meet the purposes described in this Policy or to comply with applicable laws. Call recordings and SMS or MMS communications are retained only as long as required for service delivery, auditing, or legal obligations.

11) Changes to this policy

We may update this Privacy Policy periodically. Any changes will take effect once posted on our website along with an updated effective date.

12) Contact us

Elevare